Account Benefits

Creating a Crown Bees account comes with benefits.

Easy, Breezy Returns Process

Starting a return is as simple as logging into your account and selecting the order in question from the ORDERS tab on your account page. Once you have selected the order, click the RETURN button at the bottom, right-hand side of the page and answer a few short questions, leave us a comment and hit SUBMIT. We will get back with you as soon as we are able—generally less than 48 hours. In addition to being notified by email, you can watch the status of your return by clicking on the RETURNS tab on your account page. 

Order Status

No more wondering where your order is. Did it ship? Is it lost . . .? By logging into your account you can see if your order has shipped, and by clicking on the tracking number link determine where it is and when you can expect it to arrive.

Order History

See all of the orders you have placed as well as their statuses.

Shipping Addresses

Holiday gift giving just got a whole lot simpler. Set up shipping addresses for all of your close friends and family and select the appropriate shipping address for their order at time of checkout.  

Wish Lists

Speaking of holidays . . .. Start your holiday gift planning now! Christmas in July? Just create a wish list for everyone you want to send to throughout the year. More to the point: Create one for yourself!

Easy Communication

Instead of heading over to the HELP CENTER to find the support ticket form (pssst . . . located in the HELP CENTER in the bottom, right-hand corner, titled CONTACT US); just log in to your account and click on the MESSAGES tab. Here you can see our communications history or send us a new message. 

Store Credit

store-credit-1a-copy.jpgKeep on top of how much store credit you have available. Store credit may be acquired from a refund processed as store credit or from being a part of our Bee Buy Back Program. However you get it, you're going to want to use it at some point. As an account holder, you will see your available store credit predominantly displayed at the top, right-hand side of the page as soon as you log in. It will also be clearly displayed in a banner just under the account options tabs on your account page. 

 

See Your Recently Viewed Items

Ever rifled through a web store, found exactly what you were looking for but don't remember where you saw it or what it was called? We've got you covered. Go to your account page and click on RECENTLY VIEWED. Your viewing history for your current visit is clearly displayed—including pictures!